14th December 2018 


Individual Counselling

The overwhelming majority of our work is what is known as 'one-to-one'. You meet with the same counsellor each week. Usually for an hour at a time and usually at the same time.

When you first make contact with us you will be offered an initial appointment (IA) straight away on the telephone. We aim to see everyone within 10 working days for this IA. This meeting allows us to get a sense of you and the issues which have brought you to counselling. You will then be allocated to an appropriate counsellor. With a team of over 25 counsellors we have a broad range to choose from, so by coming to PGCS you are not coming to something which is 'second best'; indeed many of our clients come because they have heard of our reputaion and choose to come to PGCS and pay a commercial rate. This allows us to offer a service to almost all who come.

If you can't make the same time every week for example because you are on shift work, we may still be able to help you as we have a number of associate counsellors who work away from our centre and can offer some more flexible appointments. But this is only available for those able to pay above a certain minimum figure (currently 25)

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Couples Counselling

In addition to one-to-one counselling we are able to offer couples counselling. A 'couple' can be any two people, not necessarily a conventional partnership, so would include, for example a mother and daughter.

About a half of our counsellors are experienced at working with couples.

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Contract Counselling

Palace Gate is probably the largest counselling agency in the area, we therefore have the resources to enter into contractual arrangements with organisations to provide counselling in a variety of situations.

If you have a requirement for counselling within your organisation, we'd welcome the opportunity to have a conversation about the ways in which PGCS would be able to work with you.

Just email us (or telephone) and we'll make contact.
Email: [email protected]

Please note that this email address is for contract counselling enquiries only.

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